Privacy Policy

1Overview

RxDirectSolutions LLC (“we”, “us”, or “our”) operates the mobile application RxDS Scan Engine and the website rxdirectsolutions.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our app, website and services.

2Information We Collect

We collect information that you voluntarily provide to us, such as when you fill out a contact form, schedule an appointment, or interact with any survey or feedback features within the app or on our website. This may include:

• Name
• Email address
• Phone number
• Organization name
• Other contact or identifying information

3Information We Collect Automatically

When you use our app or website, we automatically collect certain information, including:

• Device information (such as device model, operating system version, unique device identifiers)
• Log information (such as app and website usage details, IP address, access times)
• Analytics data (such as feature usage, click patterns, and performance data)

4Cookies and Similar Technologies

We may use cookies or similar tracking technologies to collect and store information about your interactions with our website. Cookies help us improve functionality and provide a smoother user experience. You can control or delete cookies through your browser settings.

5How We Use Your Information

We use your information to:

• Provide, maintain, and improve our app, website and services
• Communicate with you about your account or inquiries
• Understand and analyze how you use our app, website and services
• Enhance security and protect against fraud and abuse
• Comply with legal obligations

6Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

• With service providers that help us operate our services (such as analytics providers), who are bound by confidentiality obligations
• If required by law, regulation, or legal process
• To protect the rights, property, or safety of RxDirectSolutions LLC, our users, or others

7Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no internet or electronic transmission is 100% secure, so we cannot guarantee absolute security.

8Your Choices

You may choose not to provide certain information, but this may limit your ability to use certain features of the app or website. You may also contact us to update or delete your personal information.

9Children’s Privacy

Our app, website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Effective date” at the top. We encourage you to review this policy periodically.

11Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

RxDirectSolutions LLC
117 Rano Blvd, Suite 58, Vestal, NY 13851
[email protected] · Call or text (844) 920-8181